So what’s a person to do if this happens to them?įirst, repeat the following mantra: “Contact Bruce first… Contact Bruce first…” I will be very happy to get to the bottom of whatever appears to be happening with your devices. The FTC also has a Scam Alerts page where you can sign up for emails about current scams. The Washington Post has an article describing what these originating call centers are like.Ĭonsumer Reports has an excellent article on Who Gets Scammed: Why Some People are More Vulnerable. You can read about this tactic in the article on Phishing elsewhere on this site. If you call the number on the screen, they will answer, “Hello, this is Apple computer,” often with an Indian or Pakistani accent. Some of these scams even put a count-down timer up on the screen, informing you that you only have 2 minutes in which to act. There is almost always an urgent timing involved to get you to act quickly. This screen is often accompanied with audio of a voice telling you to call, or with loud, menacing sounds.
This will show up on your computer as a full-screen announcement, saying that your computer has been hacked and to call Apple immediately. Countless people have been persuaded to turn over credit card information to pay for unnecessary “repairs”. You might also get a pop-up window that warns of a problem and tells you to call a number. Tech support scammers don’t use only cold calls. The so-called Apple “Your computer has been hacked” online scam If you have a phone line through Comcast, you can use nomorobo for free. You can also file a complaint with the FCC & FTC. In Colorado, you can go to the Colorado State Attorney’s website and file a complaint.
Do not attempt to login to your account.” But it’s being used to disguise where the call is really initiated. The caller will say, “This Is Apple & your iCloud account has been compromised. You get a call, either on a landline or cell phone, from 80, which is a valid Apple Tech Support number.If you receive a call that appears as AppleCare on your caller ID, hang up & block the call. Start a service request, learn about AppleCare+ and the Apple Limited Warranty, and get your Mac ready for service. These calls are heavily targeted towards seniors and are very cleverly designed to sound real and to trick you. Just this week I got a call from a client who fell prey to this exact scam, to the tune of several hundred dollars. The so-called AppleCare Tech Support phone scam Both are bogus and both use social engineering to trick and scare you into doing some thing they want you to do. Two different scams have become very prevalent in the last two weeks, with scammers escalating their tactics, and both of the scams seemingly involve Apple or AppleCare Tech Support.
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